Patient Reviews

Read a Few of Our Google Reviews

We are rated 5 out of 5 stars based on 187 reviews on Google.

Read what some of our patients have to say about our staff and our office!

Adam gives wonderful care to his patients. He is friendly and we feel like part of the family when we visit. This past visit he identified a wax buildup which was contributing to problems with hearing out of left ear which can be easily fixed. He expertly identifies issues with hearing aids, fixes what he can, and sends out for servicing if he can't. Highly recommend using Audibel.

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Gloria Huerta, on Google

I have been a client of Adam's for over 3 years and have received the absolutely best care, service and more importantly after sales/fitting experience(s). So pleased are we with Adam (and Janet's) care and consideration that I had my wife visit for a hearing test while we were in from TN (we left IL in 2021). We have visited both the Westmont and Lagrange locations with equal satisfaction. She was kind of surprised at the test results but she can't believe the difference her new hearing aids have made to her way of life. Thank you Guys

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Stuart Heyes, on Google

Dr. Dell has been such a great help to us in testing and fitting my aunt, who was 90 years old, with hearing aids. The hearing aid has been excellent quality. For no charge, he has followed up with her twice over the past three years, to adjust the aid as her hearing has declined. Easy to schedule appointments, very communicative when we need his help. I highly recommend Audibel of Westmont.

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Karen Luse, on Google

I would highly recommend Adam Dell to anyone who is looking for new hearing aids. He provided excellent service for something I have long needed. I knew I had tinnitus, and also some hearing loss, that combined to make it hard for me to understand people in conversations under a lot of conditions. Adam was very courteous and patient in answering all my questions. I learned that a big problem was that missing certain sounds in speech was also causing my brain to stop trying to make that connection, so I was losing even more of my ability to understand people. I would just "check out" of a group conversation, rather than constantly annoy others by asking them to repeat themselves. With my Audibel Arc AI hearing aids, with the custom program Adam created for my ears, I can understand what is being said much better, and participate in those conversations. I've had them for 6 months now, and I wouldn't want to be without them now. Whether going to a restaurant, or a movie, or sitting home watching TV, they provide a better experience for me. Oh, and I can even understand my 200mph-talking youngest daughter now! Adam has been very helpful during checkups, and shows me how to keep them clean and working their best, and listens to what I have to say. He doesn't rush, even though he is always busy.

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Kevin Ahern, on Google

I bought hearing aids two years ago and that specialist wanted to charge for adjustment every time I walked into his office. Today I met Adam for the first time. Even though I had not bought my hearing aids from him he took the time to adjust my device, changed the domes to the most appropriate ones for my ears, adjusted the feedback etc. for no charge. I was very pleasantly surprised by the service he gave me. He was very easy to work with. I will definitely return to him for future needs and will recommend him to my friends.

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Dilip D, on Google

I arrived promptly 5 mins before my appointment. Adam Dell greeted me and explained what we were going to do. After the hearing analysis was completed, my diagnosis was confirmed and quantified.I will be returning in three weeks to purchase my new hearing aids. 1/12/23 Had my follow up visit today. Met with prompt service and was able to have my hearing aids tip upsized for a more optimal fit. Made my 6 month check up for June. Couldn’t be more satisfied in my choice to use Audible.

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Stephen Bell, on Google

With the guidance of Adam Scott of Audible I am happy with a great device and ongoing service into the future. Professional, kind, knowledgeable, positive … Adam really listens to my hearing needs and cares about my lifestyle and hearing potential. I truly appreciate and trust the ongoing expert care of Adam Scott. It is a joy to be part of his Audible family.

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Laura Hoglund, on Google

Terrific experience. I had an issue with my hearing protection. Adam was very helpful and great to work with. I highly recommend.

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Jon Huitink, on Google

Wonderful experience getting fitted with new hearing aids. Good referral from United Health Care. Easy conversation and knowledgeable so that choosing the right product was no problem. Very satisfied!

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Bruce Meitzler, on Google

First time visit, recommended by a close friend. I was very impressed with Adam Dell. He did not try to push any product or service. He seemed to truly care about his patients, was polite and friendly the the person who was late and apologized to me (although he wasn't that late seeing me). I was told I could get a hearing aid, but probably didn't need on yet. He had me try on hearing aides that were set to amplify my slight loss to see if I really wanted to invest in them. I decided to wait and come back in a couple of years or sooner if my hearing loss changed. I was so impressed that my husband who needs new hearing aides (but had another provider in the past) decided to make an appointment with Adam for his new hearing aids. I truly appreciate medical people who don't try to over prescribe unnecessary services.

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Rebecca Russow, on Google

“Our daughter would come into the room and ask why I had the TV so loud. It’s nice to be able to be in the room with others and not have them going crazy with the loud volume. It’s a good feeling to now have the sound come right into my hearing aids.”

Patricia D.

“Being able to hear conversations the first time again, really understand them, was fabulous for me. Instead of asking my family to repeat themselves and try to visualize their lips as they talk, I had the opportunity to find that I just can close my eyes, listen, I would hear it and understand them.”

Dawn C.